About AltVest
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Get in Touch with the AltVest Team
Whether you have questions about membership, support, partnerships, or the AltVest framework — we're here to help. Our dedicated team is ready to provide you with the clarity and guidance you need to make informed decisions about your trading education journey.
Educational content only. Not financial advice. Trading involves risk.
Why Contact AltVest?
Trading is complex. Your questions shouldn't be. We understand that navigating the world of alternative investments and trading education can feel overwhelming, especially when you're just starting out. That's why we've built a support system designed to provide clear, actionable answers to all your questions.
Membership Tiers
Learn which tier fits your experience level and goals
Billing Questions
Get clarity on payments, subscriptions, and invoices
Early Access Help
Join exclusive programs before they're widely available
Curriculum Support
Navigate the AltVest framework with confidence
Partnership Inquiries
Explore collaboration opportunities with our team
Technical Issues
Resolve access problems and platform difficulties
Our commitment is simple: we aim to respond promptly and clearly to every inquiry. No question is too small, and no concern is too complex for our team to address. We're invested in your success, and that starts with providing exceptional support at every touchpoint.
Educational content only. Not financial advice. Trading involves risk.
How to Contact Us
Primary Contact Methods
We've designed our contact system to be straightforward and accessible. Whether you're a prospective member exploring your options or a current member seeking support, we've got you covered through multiple channels.
Email Support
This is our preferred method for all inquiries. Email allows us to provide detailed, thoughtful responses and maintain a record of our communication. Whether you have a quick question or need comprehensive guidance, email is the best way to reach us.
Community Channels
Members of AltVest Pro Swing and Elite tiers gain exclusive access to our private community channels. These forums provide peer-to-peer support, real-time discussions, and direct interaction with the AltVest team and fellow traders building their expertise.
Frequently Asked Questions
We've compiled answers to the most common questions we receive. If you don't see your question addressed here, please don't hesitate to reach out directly — we're always happy to provide additional clarification.
1
Do I need prior experience to join AltVest?
Absolutely not. Our Foundations tier is specifically built for beginners who want structure and clarity in their trading education. We start with fundamental concepts and progressively build your knowledge base. Whether you've never placed a trade or you're looking to formalize scattered knowledge, AltVest provides the framework you need to develop real competence.
2
How fast do you reply?
We typically respond within 24 hours during business days. Most inquiries receive responses even faster. We understand that when you have a question, timely answers matter. Our team prioritizes clear, comprehensive responses that address your specific concerns rather than generic replies that leave you with more questions.
3
Can I book a 1:1 call?
One-on-one consultation opportunities are available exclusively to Elite members. If you're enrolled in the Elite tier, you'll receive detailed instructions for scheduling inside the private community. These personalized sessions provide tailored guidance for your specific trading goals and challenges.
4
Do you offer refunds?
Complete membership details, terms, and refund policies are provided transparently at checkout before you commit. We believe in full disclosure so you can make informed decisions. If you have specific questions about our policies, we encourage you to email us before purchasing.
Still have questions? We're here to help. Trading education is an investment in your future, and we want you to feel confident and informed every step of the way. Reach out anytime — our team is committed to providing the clarity you deserve.
Educational content only. Not financial advice. Trading involves risk.
Ready to Become Part of the AltVest Ecosystem?
Whether you're just getting started on your trading journey or you're already a member seeking to deepen your expertise, we're here to help you build structure and clarity into your trading approach. The AltVest framework is designed to transform complexity into systematic understanding.
Join a community of traders who value education, discipline, and continuous improvement. Our comprehensive curriculum, supportive community, and expert guidance provide everything you need to develop real trading competence — not empty promises, just practical knowledge you can apply immediately.
Take the next step in your trading education. Explore our membership tiers to find the perfect fit for your experience level and goals, or return to our homepage to learn more about what makes AltVest different.
AltVest Questions? Email us at contact@alternativeinvestments.io